Categories

Payments & Shipping

Payments

Following payment options are available:

  • Payment with Visa or Mastercard bank card
  • PayPal

GameGuard OÜ does not handle or store your credit card information. Card payments are processed in secure environment provided by Nets.

Shipping

GameGuard orders are shipping from Estonia, Europe. Standard worldwide shipping option is registered mail. Additional shipping options are available for European countries, and there are more options for Estonia, Latvia, Lithuania and Finland (described below).

Shipping to Europe

For orders with delivery address in Europe, two shipping options are available, registered mail and regular mail. Shipping to Europe takes about 1-2 weeks. 

European countries as defined by Estonian Postal Service (Eesti Post AS) are the following: Austria, Belgium, Bulgaria, Spain, Holland, Croatia, Ireland, Italy, Greece, Lithuania, Latvia, Luxemburg, Malta, Moldova, Poland, Portugal, France, Sweden, Romania, Germany, Slovakia, Slovenia, Finland, UK, Denmark, Czech Republic, Ukraine, Hungary, Belarus, Russia.

Registered mail

When using registered mail, you will receive an e-mail with tracking information as soon as your order is ready. Tracking is available via Omniva tracking page. After the parcel has reached the destination country, the best source of information is the local postal service tracking page. 

Shipping price depends on the package weight. The exact amount for each order is shown during the checkout process.  

Regular mail

Regular mail is cheaper, but it is not trackable. You will receive a confirmation when your order is shipped, but no tracking number is provided. Regular mail option is available for packages weighing up to 500g. 

Shipping price depends on the package weight. The exact amount for each order is shown during the checkout process. 

Shipping to rest of the world

For countries outside Europe, only registered mail is available as a shipping option. When using registered mail, you will receive an e-mail with tracking information as soon as your order is ready. Tracking is available via Omniva tracking page. After the parcel has reached the destination country, the best source of information is the local postal service tracking page. Shipping outside Europe takes 2-4 weeks. 

Shipping price depends on the package weight. The exact amount for each order is shown during the checkout process. 

Additional shipping options

Shipping to Estonia

In addition to registered and regular mail, parcel machine services are available when shipping to Estonia. Those are fixed price options, where the price is not dependent on the package weight or number of items ordered. Available parcel machine services are: 

  • Itella SmartPost parcel machine 
  • Omniva Post24 parcel machine 
  • DPD parcel machine

The shipping cost for each order is shown during the checkout process. 

Also, local pickup in Tallinn is possible, free of charge. To use that option, please choose it during checkout and contact us via email, phone or FB message to arrange the pickup.

Shipping to Latvia and Lithuania

In addition to registered and regular mail, Omniva parcel machine option is available when shipping to Latvia and Lithuania. Those are fixed price options, where the price is not dependent on the package weight or number of items ordered. The shipping cost for each order is shown during the checkout process. 

Shipping to Finland

In addition to registered and regular mail, Itella parcel machine option is available when shipping to Finland. This is a fixed price option, where the price is not dependent on the package weight or number of items ordered. The shipping cost is shown during the checkout process.